1.Robert Jacobus Theodorus, Micro Balance, is a private limited company owned by R.J.T van Opmeer, located in Diemen, Netherlands. The company is registered with the Chamber of Commerce under number 73724661. The registered address is Rietzangerweg 92, 1111VN, Diemen, Netherlands.
Micro Balance offers a range of products and services, including medicines and truffles, such as microdosing truffles and choco Bliss. Additionally, the company provides services such as guidance for online and offline ceremonies, do-it-yourself ceremonies like Soul Bath, provision of information and educational materials on plant
medicines, and non-medical advice on the use of plant medicines. All products and services offered by Micro Balance are collectively referred to as “PRODUCTS AND SERVICES,” or individually as “PRODUCTS” or “SERVICES,” where applicable.
2.These General Terms and Conditions (“GTC”) apply to all agreements between Micro Balance and the client, including offers, orders, and other agreements. The client’s general terms and conditions do not apply. By accepting an offer or placing an order, the client accepts these GTC.
3.An agreement between the client and Micro Balance is concluded when Micro Balance accepts and confirms a personal request from the client, actually provides products and services, the client signs up for specific services through a registration form or email, or when the client purchases a product by accepting the online offer of Micro Balance and fulfilling the purchase conditions.
The website of Micro Balance describes the products and services as fully and accurately as possible, including information about the ordering process. Any images on the website are a truthful representation of the offered products and services.
4.The client’s order is complete, and the agreement between Micro Balance and the client is final once Micro Balance confirms the order in writing and receives approval of the client’s payment transaction. If the client’s credit card issuer does not approve the payment, Micro Balance cannot be held responsible for delivery delays.
5.All instructions and directions from the client to Micro Balance are deemed to be given exclusively to Micro Balance. This includes any persons involved on behalf of Micro Balance in the execution of orders. Legal provisions regarding liability for engaged third parties are excluded.
6.Micro Balance may use external service providers (such as suppliers and postal delivery services) to deliver products and services to the client. Micro Balance is not responsible for delays or issues caused by these external service providers. Any complaints regarding the delivery should be filed directly with the respective service
provider.
7.The prices of Micro Balance’s products and services are stated on the website and are subject to change at any time. Any price changes do not affect already placed orders, unless otherwise agreed.
8.Payments should be made according to the instructions on Micro Balance’s website. In the case of payment by bank transfer, the payment must be received within the specified period. In the event of late payment, Micro Balance reserves the right to terminate the agreement and suspend the delivery of products and services.
9.Micro Balance undertakes to deliver products and services of good quality. If a product has defects, the client should notify Micro Balance within a reasonable period. Micro Balance will determine at its own discretion whether a defect is justified and may offer replacement, repair, or refund at its own discretion.
10.Micro Balance is not liable for any direct or indirect damages arising from the use of products and services, unless there is intent or gross negligence on the part of Micro Balance.
These are some important points from the General Terms and Conditions of Micro Balance. However, it is always advisable to review the complete General Terms and Conditions before entering into an agreement.
11.Cancellation and Refund: In case of cancellation of an order by the client, cancellation fees may apply. The refund policy may vary depending on the specific products or services.
12.Warranty: Micro Balance provides warranty on its products and services in accordance with applicable legal provisions. The warranty terms may vary for each product.
13.Intellectual Property: All intellectual property rights relating to the products, services, logos, trademarks, and other materials remain the property of Micro Balance or the respective owner.
14.Dispute Resolution: Any disputes will initially be attempted to be resolved through negotiations. If no agreement can be reached, the dispute may be submitted to the competent courts.
15.Changes to the Terms: Micro Balance reserves the right to modify these General Terms and Conditions at any time. The amended terms will become effective once they are published on the Micro Balance website.
16.Entire Agreement: These General Terms and Conditions constitute the entire agreement between Micro Balance and the client regarding their subject matter and supersede all previous agreements, arrangements, and understandings.
17.Severability: If any provision of these General Terms and Conditions is found to be invalid or unenforceable, it will not affect the validity and enforceability of the remaining provisions.
18.Applicable Law: These General Terms and Conditions are governed by the laws of [country/jurisdiction].
19.Assignment: The client agrees that Micro Balance may assign its rights and obligations under these General Terms and Conditions, in whole or in part, to a third party without prior notice to the client.
20.Entire Agreement: These General Terms and Conditions constitute the entire agreement between Micro Balance and the client and supersede all previous agreements, arrangements, and understandings, whether oral or written, regarding their subject matter.
21Waiver: The failure of Micro Balance to exercise or enforce any right or provision of these General Terms and Conditions shall not constitute a waiver of such right or provision unless expressly confirmed in writing by Micro Balance.
22.Language: These General Terms and Conditions may be available in multiple languages. In case of discrepancies between the different language versions, the English version shall prevail.
23.Contact: For inquiries, comments, or complaints regarding these General Terms and Conditions or the products and services of Micro Balance, please contact our customer service using the contact details provided on our website.
24.Electronic Communication: By using the Micro Balance website, the client agrees to receive communication electronically. Micro Balance may communicate with the client via email, website notifications, or other electronic means.
25.Privacy: Micro Balance values the privacy of its clients. The Micro Balance privacy policy describes how personal data is collected, used, stored, and shared. By using the products and services of Micro Balance, the client agrees to the privacy policy.
26.Applicable Law and Jurisdiction: These General Terms and Conditions are governed by the laws of [country/jurisdiction]. In case of disputes arising from these General Terms and Conditions, the courts of [place/jurisdiction] shall have exclusive jurisdiction.
27.Severability: If any provision of these General Terms and Conditions is deemed invalid, illegal, or unenforceable by a competent court, the remaining provisions shall remain in effect, and the invalid, illegal, or unenforceable provision shall be deemed replaced by a valid, legal, and enforceable provision that best reflects the original intent of the parties.
28.Amendments: Micro Balance reserves the right to modify these General Terms and Conditions at any time at its sole discretion. Such modifications will be effective once they are posted on the Micro Balance website. It is recommended that the client regularly checks the General Terms and Conditions for any changes.
29.Interpretation: In case of any ambiguity or dispute in the interpretation of these General Terms and Conditions, the language and wording of the agreement shall be interpreted fairly and in accordance with the common meaning of the words used, without giving undue weight to any party’s interpretation.
30.Headings: The headings used in these General Terms and Conditions are for convenience purposes only and shall not affect the interpretation or construction of the provisions herein.
31.Force Majeure: Micro Balance shall not be liable for any failure or delay in the performance of its obligations under these General Terms and Conditions if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor disputes, or
governmental actions.
32.Survival: Any provisions in these General Terms and Conditions that by their nature should survive termination or expiration of the agreement shall continue to remain in effect, including but not limited to provisions related to intellectual property rights, liability, indemnification, and dispute resolution.
33.Language: These General Terms and Conditions are provided in multiple languages for the convenience of the client. However, in case of any discrepancy or inconsistency between the different language versions, the English version shall prevail.